Open full review
Review by
J. E.
on
June 21, 2018
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Silkiss Eye Surgery - 15051 Hesperian Blvd Ste D
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Terrible Experience and A Complete Waste of Time”
I saw her 3 times. She was not interested in listening to what I had to say about my medical history, pertaining to my eyes. She requested my MRI CD and said her office would call to get a copy of it, never did, I brought it in. The last two visits I waited for over an hour for her to see me. The last appt She walked in at 3:20 for a 2:00 appt, no apology, looked at my MRI and started to talk to me like she was my neurologist! What? Then she wanted to know why I was there!
Comment - “ Terrible Experience and A Complete Waste of Time ”
I saw her 3 times. She was not interested in listening to what I had to say about my medical history, pertaining to my eyes. She requested my MRI CD and said her office would call to get a copy of it, never did, I brought it in. The last two visits I waited for over an hour for her to see me. The last appt She walked in at 3:20 for a 2:00 appt, no apology, looked at my MRI and started to talk to me like she was my neurologist! What? Then she wanted to know why I was there!