Review by
Susan D.
on
April 20, 2016
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Jon S. Heist, D.O. - 361 N Main St
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Love my Doc! Appts are just too hard to make.”
I LOVE Dr. Heist! He's great. He cracks me up, but if you don't get his sense of humor you might think he's goofy. He's a caring man & I'm so glad that I found him. He's always right on the nose with his diagnosis and isn't afraid to try something new.
I've recommended friends to him and they too have success.
I like the women in the office, they are usually friendly but sometimes don't seem to really have that desire to be helpful.
The only reason I am not giving the office 5 stars is they are IMPOSSIBLE to reach. They don't answer the phone during a 1hr lunch, daily, or before closing (even up to 2hrs before closing). So that 9 - 2 is really 9 - 12 (lunch, remember). If you don't catch them at the PERFECT time you are just out of luck! There is no way to leave a message, either.
Comment - “ Love my Doc! Appts are just too hard to make. ”
I LOVE Dr. Heist! He's great. He cracks me up, but if you don't get his sense of humor you might think he's goofy. He's a caring man & I'm so glad that I found him. He's always right on the nose with his diagnosis and isn't afraid to try something new. I've recommended friends to him and they too have success. I like the women in the office, they are usually friendly but sometimes don't seem to really have that desire to be helpful. The only reason I am not giving the office 5 stars is they are IMPOSSIBLE to reach. They don't answer the phone during a 1hr lunch, daily, or before closing (even up to 2hrs before closing). So that 9 - 2 is really 9 - 12 (lunch, remember). If you don't catch them at the PERFECT time you are just out of luck! There is no way to leave a message, either.