Open full review
Review by
J. D.
on
September 16, 2019
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Vein, Heart and Vascular Institute - 2605 W Swann Ave Ste 100
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Incompetent, uncaring, greedy, unresponsive”
I had gone to the emergency room for chest pain multiple times, and following the visit in which I had elevated indicators, Dr. Fahkri told me I needed to have a cardiac cath, it was urgent, & it must be prior to leaving for a mission trip to Thailand 3 weeks later.
The office submitted to insurance only one work day prior to the procedure. Insurance denied the procedure at noon on Friday for a Monday procedure due to the office not submitting the correct documentation.
The insurance compan
Comment - “ Incompetent, uncaring, greedy, unresponsive ”
I had gone to the emergency room for chest pain multiple times, and following the visit in which I had elevated indicators, Dr. Fahkri told me I needed to have a cardiac cath, it was urgent, & it must be prior to leaving for a mission trip to Thailand 3 weeks later. The office submitted to insurance only one work day prior to the procedure. Insurance denied the procedure at noon on Friday for a Monday procedure due to the office not submitting the correct documentation. The insurance compan