Open full review
Review by
Anonymous
on
October 07, 2014
-
The Retina Group - 262 Neil Ave Suite 320
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Nasty customer service”
My experience was awful! The staff are rude, talk with their noses in the air. The doctors there are snobs too. No bed side manners at all! How can you run a business like this? When I was there the staff at the front desk talked to me like I was stupid, how rude!
Comment - “ Nasty customer service ”
My experience was awful! The staff are rude, talk with their noses in the air. The doctors there are snobs too. No bed side manners at all! How can you run a business like this? When I was there the staff at the front desk talked to me like I was stupid, how rude!