Open full review
Review by Phil M. on February 11, 2018 -
Uwh - Csc - 2801 W Kinnickinnic River Pkwy
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“There are too many neurosurgeons in Knoxville to settle for Dr Pollock”
I went to him with an MRI showing 2 herniated discs in my neck, tingling in my arm and pain in my shoulders. His assistant (you don't get to meet Dr. Pollock - that's beneath him) diagnosed me with neck pain that I didn't have, and moved right to treatment. I was informed that I'd receive cortisone shots in my neck and was scheduled for an epidural. When I questioned it, the Dr. refused to speak with me and had his nurse tell me, "Do what you're told or go get a second opinion."
Comment - “ There are too many neurosurgeons in Knoxville to settle for Dr Pollock ”
I went to him with an MRI showing 2 herniated discs in my neck, tingling in my arm and pain in my shoulders. His assistant (you don't get to meet Dr. Pollock - that's beneath him) diagnosed me with neck pain that I didn't have, and moved right to treatment. I was informed that I'd receive cortisone shots in my neck and was scheduled for an epidural. When I questioned it, the Dr. refused to speak with me and had his nurse tell me, "Do what you're told or go get a second opinion."