Open full review
Review by
Phil M.
on
February 11, 2018
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Uwh - Csc - 2801 W Kinnickinnic River Pkwy
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“There are too many neurosurgeons in Knoxville to settle for Dr Pollock”
I went to him with an MRI showing 2 herniated discs in my neck, tingling in my arm and pain in my shoulders. His assistant (you don't get to meet Dr. Pollock - that's beneath him) diagnosed me with neck pain that I didn't have, and moved right to treatment. I was informed that I'd receive cortisone shots in my neck and was scheduled for an epidural. When I questioned it, the Dr. refused to speak with me and had his nurse tell me, "Do what you're told or go get a second opinion."
Comment - “ There are too many neurosurgeons in Knoxville to settle for Dr Pollock ”
I went to him with an MRI showing 2 herniated discs in my neck, tingling in my arm and pain in my shoulders. His assistant (you don't get to meet Dr. Pollock - that's beneath him) diagnosed me with neck pain that I didn't have, and moved right to treatment. I was informed that I'd receive cortisone shots in my neck and was scheduled for an epidural. When I questioned it, the Dr. refused to speak with me and had his nurse tell me, "Do what you're told or go get a second opinion."