Review by Anonymous on November 12, 2014 -
Hackensack Meridian Medical Group - 466 Old Hook Rd Suite 24e
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up Not rated
“Hold on to your wallets! ”
I must start off my saying that Dr. Geller and MOST of his staff (the one tech was very rude) are very nice. However, the office will charge you out of pocket for anything and everything they can. I have been wearing glasses and contacts for over 13 years and have visited numerous opthamologists over the years. Typically I get an eye exam once a year where they provide me with a new glasses and contact prescription if warranted. This has always been covered by my co-pay, no questions asked. This office will charge you $50 if you want them to tell you anything about your glasses prescription and upwards of $100 to tell you anything about your contact prescription!! If you have an eye infection or a general eye health concern, I'm sure this will be a great doctor for you. However, if your going here for a routine eye exam for glasses and contacts, hold on to your wallets and run the other way!
Comment - “ Hold on to your wallets! ”
I must start off my saying that Dr. Geller and MOST of his staff (the one tech was very rude) are very nice. However, the office will charge you out of pocket for anything and everything they can. I have been wearing glasses and contacts for over 13 years and have visited numerous opthamologists over the years. Typically I get an eye exam once a year where they provide me with a new glasses and contact prescription if warranted. This has always been covered by my co-pay, no questions asked. This office will charge you $50 if you want them to tell you anything about your glasses prescription and upwards of $100 to tell you anything about your contact prescription!! If you have an eye infection or a general eye health concern, I'm sure this will be a great doctor for you. However, if your going here for a routine eye exam for glasses and contacts, hold on to your wallets and run the other way!