Open full review
Review by
Anonymous
on
September 24, 2015
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Practice - 280 Madison Ave Rm 202
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Appalling administration ”
While Dr. Fu was amenable and caring during the 2 visits I had, her administrative follow up leaves much to desire. I had to wait for over 3 months to get the special soles she recommended, never got any phone call from her office during that time, and when I eventually got them, the soles were 2 sizes too big for my shoes. Worst, I was expected to pay the consultation fee when I went to have them fitted. Needless to say I won't recommend Dr. Fu in the future.
Comment - “ Appalling administration ”
While Dr. Fu was amenable and caring during the 2 visits I had, her administrative follow up leaves much to desire. I had to wait for over 3 months to get the special soles she recommended, never got any phone call from her office during that time, and when I eventually got them, the soles were 2 sizes too big for my shoes. Worst, I was expected to pay the consultation fee when I went to have them fitted. Needless to say I won't recommend Dr. Fu in the future.