Open full review
Review by
Anonymous
on
May 23, 2016
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Franciscan Health Hammond - 2050 N Main St Ste C
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Horrible office staff”
Dr Jain was good, personable and willing to hear what you have to say. However his office staff is rude, lacks compassion, poor records, accusatory, unkind, unhelpful, unprofessional, and doesn't care to listen to a thing you say - only has their agenda to discuss and doesn't want to hear from you. While the doctor was good, it's his front staff that patients have to deal with on health issues, symptoms, side effects, appointments, and insurance as such I would not recommend this doctor.
Comment - “ Horrible office staff ”
Dr Jain was good, personable and willing to hear what you have to say. However his office staff is rude, lacks compassion, poor records, accusatory, unkind, unhelpful, unprofessional, and doesn't care to listen to a thing you say - only has their agenda to discuss and doesn't want to hear from you. While the doctor was good, it's his front staff that patients have to deal with on health issues, symptoms, side effects, appointments, and insurance as such I would not recommend this doctor.