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Review by Anonymous on August 21, 2017 -
Sonterra Dermatology - 1314 E Sonterra Blvd Ste 2201
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Now a former patient”
Dr. Garcia is always in a hurry. On my first appointment I wasn't able to get all of my concerns addressed. On my second appointment I made it clear that I wasn't able to get of my concerns addressed at first appointment and there is no apology. The second appointment was also rushed. She did a procedure to biopsy a potentially pre-cancerous mole. It took barely 2 minutes to do. She didn't provide any aftercare instructions. I have since canceled any future appointments. BTW no CA.
Comment - “ Now a former patient ”
Dr. Garcia is always in a hurry. On my first appointment I wasn't able to get all of my concerns addressed. On my second appointment I made it clear that I wasn't able to get of my concerns addressed at first appointment and there is no apology. The second appointment was also rushed. She did a procedure to biopsy a potentially pre-cancerous mole. It took barely 2 minutes to do. She didn't provide any aftercare instructions. I have since canceled any future appointments. BTW no CA.