Review by Anonymous on December 16, 2011 -
Practice - 225 S Dobson Rd
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Amazing!”
Dr. Cassis is an amazing surgeon! I am writing this because I wanted to give credit to Dr. Cassis, and the Doctors who helped us overcome this issue. (Credit is also due to all of the Nurses!)
Our daughter had several tumors on nerves to her ears, that rendered her deaf. Dr. Cassis and his team, successfully removed the tumors...which gave our daughter her hearing!
Amazingly, during the 16 hour surgery we actually felt calm and assured. Dr. Cassis walked us through everything that would take place, and alerted us to possible issues that could arise. It really meant a lot to my husband and I, that he really took the time to answer ALL of our questions. He really went above and beyond anything we could have expected.
We traveled over 2000 miles to the House Institute of Hearing, because of it's reputation as the top hospital for our needs. It was a long journey, but now that it is over, I not recommending any other place or Doctor!
Comment - “ Amazing! ”
Dr. Cassis is an amazing surgeon! I am writing this because I wanted to give credit to Dr. Cassis, and the Doctors who helped us overcome this issue. (Credit is also due to all of the Nurses!) Our daughter had several tumors on nerves to her ears, that rendered her deaf. Dr. Cassis and his team, successfully removed the tumors...which gave our daughter her hearing! Amazingly, during the 16 hour surgery we actually felt calm and assured. Dr. Cassis walked us through everything that would take place, and alerted us to possible issues that could arise. It really meant a lot to my husband and I, that he really took the time to answer ALL of our questions. He really went above and beyond anything we could have expected. We traveled over 2000 miles to the House Institute of Hearing, because of it's reputation as the top hospital for our needs. It was a long journey, but now that it is over, I not recommending any other place or Doctor!