Review by
Carl L.
on
July 16, 2016
-
Aurora St Luke's New Berlin Urgent Care - 14555 W National Ave #165
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Caring and Attentive”
I have been a patient of his for 25+ years now. I have yet to find another Doctor that is as caring, attentive, and as thorough as Dr Buchanan. As a matter of fact, that is how I was introduced to him. I was referred to him by an ER Doc that thought my then current Dr was just a pill pusher who pushed patients through by volume to make money so he "quietly" gave me the info for Dr Buchanan and said he would call him about my case because Dr Buchanan wasn't accepting more patients at the time. Dr Buchanan has been a Godsend and I wish everyday I could thank that ER Doctor for the referral. He is also not above referring you to a Specialist as it is called for. I have an extensive list of health conditions with heart, nervous system, GI, and Auto Immune problems going back to my childhood. It is as if he were by my side ever since I met him.
Comment - “ Caring and Attentive ”
I have been a patient of his for 25+ years now. I have yet to find another Doctor that is as caring, attentive, and as thorough as Dr Buchanan. As a matter of fact, that is how I was introduced to him. I was referred to him by an ER Doc that thought my then current Dr was just a pill pusher who pushed patients through by volume to make money so he "quietly" gave me the info for Dr Buchanan and said he would call him about my case because Dr Buchanan wasn't accepting more patients at the time. Dr Buchanan has been a Godsend and I wish everyday I could thank that ER Doctor for the referral. He is also not above referring you to a Specialist as it is called for. I have an extensive list of health conditions with heart, nervous system, GI, and Auto Immune problems going back to my childhood. It is as if he were by my side ever since I met him.