Review by
Laura M.
on
February 08, 2016
-
Drs. Catherine E Molloy & Melinda Smith Inc. - 800 E Western Reserve Rd
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Unethical”
I made an appointment with Dr. Smith over a month ago and received a confirmation of my appointment 3 days ago. Today I got a phone call that she won't see me because I was a patient in the past (with another gynecologist at the practice) and she does not accept patients who have left to see other doctors. My appointment was to be in 3 days from today and I am in pain. I explained that I had never seen Dr. Smith before and it did not matter. "Dr. Smith does not see patients who have left to see other doctors...it is her steadfast rule." Dr. Smith does not care who I am, why I left the practice (another doctor) in the past, what's wrong with me now, or that I have been waiting to see her for over a month. Her behavior is unethical and unprofessional. I am extremely offended and hurt.
Comment - “ Unethical ”
I made an appointment with Dr. Smith over a month ago and received a confirmation of my appointment 3 days ago. Today I got a phone call that she won't see me because I was a patient in the past (with another gynecologist at the practice) and she does not accept patients who have left to see other doctors. My appointment was to be in 3 days from today and I am in pain. I explained that I had never seen Dr. Smith before and it did not matter. "Dr. Smith does not see patients who have left to see other doctors...it is her steadfast rule." Dr. Smith does not care who I am, why I left the practice (another doctor) in the past, what's wrong with me now, or that I have been waiting to see her for over a month. Her behavior is unethical and unprofessional. I am extremely offended and hurt.