Review by
Nanette B.
on
October 06, 2016
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Our Lady of the Lake Physician Group Slidell - 1810 Lindberg Drive Suite 1100
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Best Doctor I Have Ever Had for a Family Member”
Dr. Hebert placed a lung cath in my mom who had been tapped to remove plureal effusion 4 times previously. I had asked 3 other doctors if such a thing could be done with an answer of no. Dr. Hebert did the procedure and taught me how to drain it at home saving my mom at least 8 trips to the hospital when she was too sick to be moved by car. His office is accessible at all times with no run around; a nurse or receptionist always answer the phone and the replies are remarkably quick! Dr. Hebert has a wonderful personality and compassion and treated us with respect and dignity. I think of the Louisiana Heart Hospital doctors, he is the most available to patients with issues or just routine questions. I think he must be among the best thoracic surgeon in the world; I would recommend him to anyone seeking quality and compassion in a doctor. His staff is fabulously friendly and always helpful as well and if you can't get a doctor's staff to respond to the doctor for you, you are basically walking the path alone. This does not happen with Dr. Hebert. He is wonderful! Nanette B. daughter to Patsy M.
Comment - “ Best Doctor I Have Ever Had for a Family Member ”
Dr. Hebert placed a lung cath in my mom who had been tapped to remove plureal effusion 4 times previously. I had asked 3 other doctors if such a thing could be done with an answer of no. Dr. Hebert did the procedure and taught me how to drain it at home saving my mom at least 8 trips to the hospital when she was too sick to be moved by car. His office is accessible at all times with no run around; a nurse or receptionist always answer the phone and the replies are remarkably quick! Dr. Hebert has a wonderful personality and compassion and treated us with respect and dignity. I think of the Louisiana Heart Hospital doctors, he is the most available to patients with issues or just routine questions. I think he must be among the best thoracic surgeon in the world; I would recommend him to anyone seeking quality and compassion in a doctor. His staff is fabulously friendly and always helpful as well and if you can't get a doctor's staff to respond to the doctor for you, you are basically walking the path alone. This does not happen with Dr. Hebert. He is wonderful! Nanette B. daughter to Patsy M.