Open full review
Review by
H. L.
on
December 04, 2018
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Novant Health First Charlotte Physicians Matthews - 1401 Matthews Township Parkway Suite 200
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Excellent doctor”
He has been my doctor a little over 5 years he always listens to what I need to tell him about my conditions and then he gives his insight on what I need to do or what I can do to make it better Dr.Velasco listens and he doesn't try to make you feel like you've done something wrong I don't want any other doctor wherever he goes I'm going to follow I just trust my care with him
Comment - “ Excellent doctor ”
He has been my doctor a little over 5 years he always listens to what I need to tell him about my conditions and then he gives his insight on what I need to do or what I can do to make it better Dr.Velasco listens and he doesn't try to make you feel like you've done something wrong I don't want any other doctor wherever he goes I'm going to follow I just trust my care with him