Open full review
Review by
M. B.
on
December 01, 2020
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Northwest Family Medicine - 3 Superior Drive
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Poor prairie to care”
We had a telephone visit due to covid precautions. First of all her office did not send me link to complete paperwork for my visit. Dr. Hall did not have my health record and did not begin the call with any questions except what I was being seen for. I attempted to explain that I am immune compromised with a sinus infection. She did not care but immediately want me to go somewhere else. When I asked what I could do now to get back to work. There was no answer. I thought the line was disco
Comment - “ Poor prairie to care ”
We had a telephone visit due to covid precautions. First of all her office did not send me link to complete paperwork for my visit. Dr. Hall did not have my health record and did not begin the call with any questions except what I was being seen for. I attempted to explain that I am immune compromised with a sinus infection. She did not care but immediately want me to go somewhere else. When I asked what I could do now to get back to work. There was no answer. I thought the line was disco