Review by
I. G.
on
April 26, 2020
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Northwell Health Neurosurgery - 805 Northern Boulevard Suite 100
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Amazing specialist and my mom went to many before him”
This doctor not only has the hands of gold but is very caring and thoughtful. 5 minutes before my mom's surgery he ran into to tell us he found another issue that she needed addressed. Not a single doctor, and she saw 4 before, with more experience, mentioned the thoracic spine. My mom ended up having 2 surgeries with Dr. Lo while he was at Columbia. Before she couldn't walk for more than half a block, now she lost 40 lbs and walks 2.5 miles daily, 3 years later she is better.
Comment - “ Amazing specialist and my mom went to many before him ”
This doctor not only has the hands of gold but is very caring and thoughtful. 5 minutes before my mom's surgery he ran into to tell us he found another issue that she needed addressed. Not a single doctor, and she saw 4 before, with more experience, mentioned the thoracic spine. My mom ended up having 2 surgeries with Dr. Lo while he was at Columbia. Before she couldn't walk for more than half a block, now she lost 40 lbs and walks 2.5 miles daily, 3 years later she is better.