Northwell Health at Doctor.com

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Review by C. J. on December 09, 2019 -

Northwell Health - 440 South Riverside Avenue

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office
Handling of Billing & Insurance
Average Wait Time 6 to 10 minutes

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making
Accuracy of Diagnosis
Post-Visit Follow-Up

Comment - “ Excellent surgeon! ”

I highly recommend Dr. Hochfelder. He patiently listened to all of my concerns and thoroughly explained everything to me. His staff was helpful and his surgery scheduler made the entire pre-operative experience a breeze. For the first time in 40 years I can walk without pain in my left knee! I’m excited about getting my other knee replaced by Dr. Hochfelder! Thank you, Dr. Hochfelder, for giving me a new lease on life!

“Excellent surgeon!”

C. J. 12/09/2019

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Review by Antoinette P. on April 14, 2020 -

Northwell Health - 440 South Riverside Avenue

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office
Handling of Billing & Insurance
Average Wait Time Not Rated

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making
Accuracy of Diagnosis
Post-Visit Follow-Up

Comment - “ My 1 year Anniversary of my total knee replacement! ”

I wish that I could rate Dr. Hochfelder more than 5 stars. He did a total knee replacement for me a year ago on April 11th. I think of the amazing work he did on me and how very happy I have been. During this very difficult time, I can still smile at my pain-free knee and the quality of like I was given. There are no words for doctors who care and give their patients such outstanding care. I am so appreciative and thankful to Dr. Hochfelder, I can belly dance again! Shimmy Shimmy!!!

“My 1 year Anniversary of my total knee replacement!”

Antoinette P. 04/14/2020

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Review by Abdelmonem E. on March 11, 2020 -

Northwell Health - 440 South Riverside Avenue

Office & Staff Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office

Handling of Billing & Insurance
Average Wait Time Not rated

Comment - “ He is an outstanding physician ”

I have found him caring, compassionate, clear about his care plan.

Verified Patient

“He is an outstanding physician”

I have found him caring, compassionate, clear about his care plan.

Abdelmonem E. 03/11/2020

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Review by Joan D. on March 11, 2020 -

Northwell Health - 440 South Riverside Avenue

Office & Staff Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office

Handling of Billing & Insurance
Average Wait Time 6 to 10 minutes

Comment - “ Great ”

Great

Verified Patient

“Great”

Great

Joan D. 03/11/2020

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Review by C. J. on March 03, 2020 -

Northwell Health - 440 South Riverside Avenue

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office
Handling of Billing & Insurance
Average Wait Time Less than 5 minutes

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making
Accuracy of Diagnosis
Post-Visit Follow-Up

Comment - “ Excellent Experience! ”

Dr. Hochfelder is an excellent surgeon! His high level of expertise gave me the confidence to have him perform my second total knee replacement 3 months after he did my first knee. Dr. Hochfelder's staff are professional and caring, which adds to the positive experience. I recommend Dr. Hochfelder without hesitation.

“Excellent Experience!”

C. J. 03/03/2020

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Review by J. C. on May 20, 2020 -

Northwell Health - 440 South Riverside Avenue

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office
Handling of Billing & Insurance
Average Wait Time Less than 5 minutes

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making
Accuracy of Diagnosis
Post-Visit Follow-Up

Comment - “ Great Doc ”

Great experience all around . The doctor, staff, hospital (Phelps), and staff. Top notch. When it's time I'm going in to them for the other hip. Just not time yet, no rush lol.

“Great Doc”

J. C. 05/20/2020

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Review by Dolores B. on March 12, 2020 -

Northwell Health - 440 South Riverside Avenue

Office & Staff Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office

Handling of Billing & Insurance Not rated
Average Wait Time 11 to 20 minutes

Comment - “ My nerves were put at ease by him ”

Positive experience he is caring and has a wonderful team that works with him. He knows everything that goes on once you go home from the hospital

Verified Patient

“My nerves were put at ease by him”

Positive experience he is caring and has a wonderful team that works with him. He knows everything that goes on once you go home from the hospital

Dolores B. 03/12/2020

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Review by Kenneth L. on March 11, 2020 -

Northwell Health - 440 South Riverside Avenue

Office & Staff Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office

Handling of Billing & Insurance
Average Wait Time Not rated

Comment - “ The most amazing experience, no pain. ”

Everyone else who had a knee replaced had pain and a slow recovery. I walked that night of surgery, and did stairs in 4 days. Hvb&j has the best team, protocol and plan of any operation you could want. I also never had to take anything stronger than tylenol extra strength. I am going to be 77 and this knee is great

Verified Patient

“The most amazing experience, no pain.”

Kenneth L. 03/11/2020

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Review by Gina B. S. on March 11, 2020 -

Northwell Health - 440 South Riverside Avenue

Office & Staff Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office

Handling of Billing & Insurance
Average Wait Time Not rated

Comment - “ So glad I got his opinion ”

I just knew after meeting him that he was the surgeon I wanted. Partial knee replacement and it's perfect. My recovery wasnt easy intially, as most aren't, but it would have been worse had I not had a surgeon who is an expert in his field. So happy I had it done by Dr. Hochfelder and I can finally beat my 6 year old in a race!!

Verified Patient

“So glad I got his opinion”

Gina B. S. 03/11/2020

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Review by M. D. on January 31, 2020 -

Northwell Health - 440 South Riverside Avenue

Office & Staff Evaluation

Practice Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Appearance & Atmosphere of Office
Handling of Billing & Insurance
Average Wait Time Less than 5 minutes

Provider Evaluation

Willingness to Spend Time with You
Listening Skills
Clear explanations
Trust in Decision Making
Accuracy of Diagnosis
Post-Visit Follow-Up

Comment - “ Should Have Done This Sooner ”

I'm now 6 weeks post op right total knee replacement with Dr Hochfelder. Things couldn't have gone better! I love to walk with my dogs and was able to start getting outside to walk comfortably after a week, of course without the dogs initially... the weather was gorgeous so I couldn't resist. I went back to work after 3 weeks. Dr Hochfelder has PT begin right away on a regular basis to ensure a good result. I'm looking forward to getting back to doing the things that my bad knee denied me.

“Should Have Done This Sooner”

M. D. 01/31/2020

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