Open full review
Review by
Anonymous
on
June 28, 2015
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Nicholas Antoni - 4000 N 10th St Suite C
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Terrible Customer Service”
I have been going to Dr. Antoni for years. While he isn't the most professional, my experience has been OK. Recently, his wife started running the front desk. She is incredibly rude, unorganized, and unprofessional. I have never had someone speak to me in such a terrible way. She has the worst communication skills and does not provide quality customer service. I would rather cut my foot off than go there again. It's that bad.
Comment - “ Terrible Customer Service ”
I have been going to Dr. Antoni for years. While he isn't the most professional, my experience has been OK. Recently, his wife started running the front desk. She is incredibly rude, unorganized, and unprofessional. I have never had someone speak to me in such a terrible way. She has the worst communication skills and does not provide quality customer service. I would rather cut my foot off than go there again. It's that bad.