Review by
Anonymous
on
August 28, 2014
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Medical Pain Center, PC - 7837 Chicago Plaza
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Poor scheduling, did not call insurance for authorization and Doctor was rude. ”
The office staff was not helpful with my insurance coverage and handled it poorly so it was denied.
Then told me something different than the insurance company told me.
The doctor made some very rude comments about my physical appearance in the middle of the exam when I could not get up to leave. I had to sit in the lobby for a while as I was so upset before I could drive. Then never explained the process to get an injection appointment set up.
I was under the impression that the appointment was covered by the insurance cause they asked for the copay and knew the amount of it without me saying anything. Now I have to pay off a horrendous bill to them and start all over with a new doctor. I would not recommend him to any of my friends or family.
Comment - “ Poor scheduling, did not call insurance for authorization and Doctor was rude. ”
The office staff was not helpful with my insurance coverage and handled it poorly so it was denied. Then told me something different than the insurance company told me. The doctor made some very rude comments about my physical appearance in the middle of the exam when I could not get up to leave. I had to sit in the lobby for a while as I was so upset before I could drive. Then never explained the process to get an injection appointment set up. I was under the impression that the appointment was covered by the insurance cause they asked for the copay and knew the amount of it without me saying anything. Now I have to pay off a horrendous bill to them and start all over with a new doctor. I would not recommend him to any of my friends or family.