Open full review
Review by
Michele M.
on
December 02, 2020
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Matthew Shillito - 200 W Arbor Dr Department Of Orthopaedic Surgery Mc 8894
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Great Experience”
Staff practice covid safety. Dr saw me right away. Nuero MD forgot to send tests he had done but Dr S. was on it .His tech obtained them right away. Dr S. stayed with me while waiting for the results to learn more about my concerns and expectations. He did his own exam and strength testing and confirmed my diagnosis. I never felt rushed and he explained risks pros cons with all options to help me get better. He really seems like he cares.
Comment - “ Great Experience ”
Staff practice covid safety. Dr saw me right away. Nuero MD forgot to send tests he had done but Dr S. was on it .His tech obtained them right away. Dr S. stayed with me while waiting for the results to learn more about my concerns and expectations. He did his own exam and strength testing and confirmed my diagnosis. I never felt rushed and he explained risks pros cons with all options to help me get better. He really seems like he cares.