Open full review
Review by
Anonymous
on
November 12, 2017
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Listening Doctor Pllc - 13421 Parker Commons Blvd Ste 101
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 21 to 30 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Dr. and Staff Non-Responsive”
Dr. Moulton told my 93-year old mother she needed to wear a heart monitor. Since the first device had to be returned, the monitor survey period needed to be extended. Although 4 attempts over a week were made to resolve this issue (2 calls to Rachel - front office staff, 1 to Maria - the office manager and a message left on the doctor's emergency line), to date no one has responded.
Comment - “ Dr. and Staff Non-Responsive ”
Dr. Moulton told my 93-year old mother she needed to wear a heart monitor. Since the first device had to be returned, the monitor survey period needed to be extended. Although 4 attempts over a week were made to resolve this issue (2 calls to Rachel - front office staff, 1 to Maria - the office manager and a message left on the doctor's emergency line), to date no one has responded.