Open full review
Review by
Tammy M. .
on
October 27, 2015
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Marla Golden - 12443 San Jose Blvd 104
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“They don't even show for their own scheduled appts”
They didn't show up to the office for my appt after they rescheduled an appt I had waited for for two weeks. They never even called to say, we are sorry we missed your appt and when I called they thought it was funny. They aren't going great to find it very funny when I send them a invoice for failure to cancel.
Comment - “ They don't even show for their own scheduled appts ”
They didn't show up to the office for my appt after they rescheduled an appt I had waited for for two weeks. They never even called to say, we are sorry we missed your appt and when I called they thought it was funny. They aren't going great to find it very funny when I send them a invoice for failure to cancel.