Review by
Marty R.
on
April 09, 2013
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Lum Eye and Vision Ctr Amc - 3114 Telegraph Road Suite A
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Saved my eye”
Dr. Lum saved my eye from being eviscerated. Several ophthalmologist advised me to remove my eye because I had no sight in my eye and it was causing me severe pain. Two of those physicians were experts in the field of glaucoma at Jules Stein Eye Institute . Dr. Lum cared enough about my eye to think out of the box and use a contact lens as a band aide to prevent my eyelid from bursting the blisters that had formed on my cornea from sustained high eye pressure. I would be writing this today with an artificial eye if Dr. Lum had not intervened . Not only did he save my eye but he reduced the intra ocular pressure to normal levels when no one else would or could. I have no doubt in his experience in the field of glaucoma and his delivery of care.
Comment - “ Saved my eye ”
Dr. Lum saved my eye from being eviscerated. Several ophthalmologist advised me to remove my eye because I had no sight in my eye and it was causing me severe pain. Two of those physicians were experts in the field of glaucoma at Jules Stein Eye Institute . Dr. Lum cared enough about my eye to think out of the box and use a contact lens as a band aide to prevent my eyelid from bursting the blisters that had formed on my cornea from sustained high eye pressure. I would be writing this today with an artificial eye if Dr. Lum had not intervened . Not only did he save my eye but he reduced the intra ocular pressure to normal levels when no one else would or could. I have no doubt in his experience in the field of glaucoma and his delivery of care.