Review by
Anonymous
on
February 03, 2014
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Lionel Shockness L.C.S.W - 75 Maiden Ln #320
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Don't waste your time ”
My boyfriend had never gone to therapy before and was nervous to make an appointment so I called and made one for him. When I called Mr. Shockness he laughed and said "why did you call me? You don't know me from Adam" which should've been the first indication this was not worth our time. But we scheduled an appointment anyway. My boyfriend showed up at the appointment and waited for an hour with no response from anyone. After me calling and asking what was going on Mr. Shockness finally called me back an hour after the appointment time to inform me he wasn't showing up. This was really hard for my boyfriend to go to in the first place and now he was left sitting in a waiting room for an hour with no response. When I finally got Mr. Shockness on the phone he laughed and said we probably wouldn't have been a good fit for him anyway. There was a complete lack of professionalism and apathy from him which was truly shocking. If you schedule an appointment with him do not expect him to show up - or care about your time! If you're looking for someone to talk to please keep looking as this guy won't even show up.
Comment - “ Don't waste your time ”
My boyfriend had never gone to therapy before and was nervous to make an appointment so I called and made one for him. When I called Mr. Shockness he laughed and said "why did you call me? You don't know me from Adam" which should've been the first indication this was not worth our time. But we scheduled an appointment anyway. My boyfriend showed up at the appointment and waited for an hour with no response from anyone. After me calling and asking what was going on Mr. Shockness finally called me back an hour after the appointment time to inform me he wasn't showing up. This was really hard for my boyfriend to go to in the first place and now he was left sitting in a waiting room for an hour with no response. When I finally got Mr. Shockness on the phone he laughed and said we probably wouldn't have been a good fit for him anyway. There was a complete lack of professionalism and apathy from him which was truly shocking. If you schedule an appointment with him do not expect him to show up - or care about your time! If you're looking for someone to talk to please keep looking as this guy won't even show up.