Review by
Y. P.
on
December 06, 2014
-
Tufts Medical Center Community Care - 30 New Crossing Rd Ste 205
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Terminating a Doctor-Patient relationship is good for BUSINESS/Poor for PATIENT”
I found Dr. Feldman to be a bit distant. Her staff is pleasant and cheerful, but she herself is rather abrupt.
Regardless, I would have stayed with her office because I felt I had been thoroughly poked, prodded and stuck and that they had a complete handle on my health, but her office TERMINATED my affiliation with her. I missed a few appointments. I think it was three. They were not in succession but over a period of time. I'm not sure what the criteria is, but I was informed by letter that she would no longer be my PCP. WHAT??
Running a medical practice where the business needs of the practice are more important than the patient doesn't seem right. A warning would have been nice...or a fine for missed appointments. Both options would have been distasteful, but I would still have a PCP to turn to. I felt that "I" did not matter, only the business end of my appointments did. It's very upsetting to be without a doctor. To make matters worse, I no longer have prescription refills!!
Finding another PCP is easy if you don't really care who you see. You can point and click on anyone in the network. If it matters to you, it takes time to learn about a possible new doctor and his/her practice. You also have to do a lot of searching to find the right doctor/practice/hospital/specialist etc. combinations. During this period of searching, I was left without any prescription refills. No matter how many times my pharmacy contacted Dr. Feldman's office, my prescriptions were not filled.
So...I ask you, what part of dropping a patient and leaving them without medication is considered being a good doctor?
Comment - “ Terminating a Doctor-Patient relationship is good for BUSINESS/Poor for PATIENT ”
I found Dr. Feldman to be a bit distant. Her staff is pleasant and cheerful, but she herself is rather abrupt. Regardless, I would have stayed with her office because I felt I had been thoroughly poked, prodded and stuck and that they had a complete handle on my health, but her office TERMINATED my affiliation with her. I missed a few appointments. I think it was three. They were not in succession but over a period of time. I'm not sure what the criteria is, but I was informed by letter that she would no longer be my PCP. WHAT?? Running a medical practice where the business needs of the practice are more important than the patient doesn't seem right. A warning would have been nice...or a fine for missed appointments. Both options would have been distasteful, but I would still have a PCP to turn to. I felt that "I" did not matter, only the business end of my appointments did. It's very upsetting to be without a doctor. To make matters worse, I no longer have prescription refills!! Finding another PCP is easy if you don't really care who you see. You can point and click on anyone in the network. If it matters to you, it takes time to learn about a possible new doctor and his/her practice. You also have to do a lot of searching to find the right doctor/practice/hospital/specialist etc. combinations. During this period of searching, I was left without any prescription refills. No matter how many times my pharmacy contacted Dr. Feldman's office, my prescriptions were not filled. So...I ask you, what part of dropping a patient and leaving them without medication is considered being a good doctor?