Review by Anonymous on June 04, 2010 -
Lena Karkalas - 151 Waterman St Unit #3
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not rated
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Wonderful Experience”
I was pleasantly surprised to see how detail oriented Dr. Karkalas is. My initial exam was very thorough and the crown work done was excellent. She is very attentive to the patient, explains every step of the process and answers all questions that arise. Her office is very clean and fashionably furnished. It has a very relaxing atmosphere, including the wonderful spa-like experience with a massage chair, a neck wrap and a hand treatment. This customized patient experience made a big difference for me while undergoing a crown procedure. Patient comfort and satisfaction is #1 priority at this office.
The staff is very pleasant and attentive as well, making sure everything goes as planned (including reception, dental assisting and billing). I was very happy with teeth cleaning results done by Carolyn (office hygienist). Overall, Dr. Karkalas has a great team and a lot of happy customers.
Comment - “ Wonderful Experience ”
I was pleasantly surprised to see how detail oriented Dr. Karkalas is. My initial exam was very thorough and the crown work done was excellent. She is very attentive to the patient, explains every step of the process and answers all questions that arise. Her office is very clean and fashionably furnished. It has a very relaxing atmosphere, including the wonderful spa-like experience with a massage chair, a neck wrap and a hand treatment. This customized patient experience made a big difference for me while undergoing a crown procedure. Patient comfort and satisfaction is #1 priority at this office. The staff is very pleasant and attentive as well, making sure everything goes as planned (including reception, dental assisting and billing). I was very happy with teeth cleaning results done by Carolyn (office hygienist). Overall, Dr. Karkalas has a great team and a lot of happy customers.