Open full review
Review by
Anonymous
on
June 07, 2015
-
Spectrum Health - Butterworth Hospital - 100 Michigan St Ne
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment Not rated
- Courtesy of Practice Staff Not rated
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time 21 to 30 minutes
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Felt belittled”
An emergency room visit today with kidney infection symptoms. Lara came in to the room not believing anything I said. Feeling belittled, I felt like I should not have come in today. A previous Dr visit confirmed that I did have a kidney infection, I felt like things were getting worse, so I went into ER at Blodgett. I feel like a complete fool with this PA as she continued to tell me that my symptoms did not exist and I did not have a kidney infection. She sent me on my way with nausea meds and told me to go off Bactrim that was prescribed by my previous office visit. No kindness here, I felt like I just annoyed her.
Comment - “ Felt belittled ”
An emergency room visit today with kidney infection symptoms. Lara came in to the room not believing anything I said. Feeling belittled, I felt like I should not have come in today. A previous Dr visit confirmed that I did have a kidney infection, I felt like things were getting worse, so I went into ER at Blodgett. I feel like a complete fool with this PA as she continued to tell me that my symptoms did not exist and I did not have a kidney infection. She sent me on my way with nausea meds and told me to go off Bactrim that was prescribed by my previous office visit. No kindness here, I felt like I just annoyed her.