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Review by Ashley B. on August 15, 2017 -
Lakeside Surgery Pa - 4450 Tubbs Rd
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Horrible Patient Care and Follow-up”
My surgery was successful but I feel future patient should be warned about the terrible customer service and patient care I received from this practice. The night I stayed in the hospital was terrible. I threw up 4-5 time before a nurse gave me an anti-nausea medicine. After I was released, I called the office 4-5 time and finally emailed and called Dr. Kennedy to get a refill Overall terrible experience and to this day I have never been contacted by their office to do any post-op appt.
Comment - “ Horrible Patient Care and Follow-up ”
My surgery was successful but I feel future patient should be warned about the terrible customer service and patient care I received from this practice. The night I stayed in the hospital was terrible. I threw up 4-5 time before a nurse gave me an anti-nausea medicine. After I was released, I called the office 4-5 time and finally emailed and called Dr. Kennedy to get a refill Overall terrible experience and to this day I have never been contacted by their office to do any post-op appt.