Open full review
Review by
B. I. R.
on
April 22, 2018
-
Juan Baez, MD - 10 Mountain Blvd Suite 4
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
-
Willingness to Spend Time with You
-
Listening Skills
-
Clear explanations
-
Trust in Decision Making
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Very disappointing doctor”
Dr. Sultana, in my experience over several months now, is disrespectful and uncaring. For 3 appts. I waited 1 to 1 and a half hours to be called in. Dr. Sultana never apologized for the wait. I found her to not be a good listener. I had researched my condition and had questions which she appeared unhappy about, rather than respect, let alone appreciate, that I took an interest. She actually said I was too concerned and should learn to relax! And here I was in pain! I will not see her again.
Comment - “ Very disappointing doctor ”
Dr. Sultana, in my experience over several months now, is disrespectful and uncaring. For 3 appts. I waited 1 to 1 and a half hours to be called in. Dr. Sultana never apologized for the wait. I found her to not be a good listener. I had researched my condition and had questions which she appeared unhappy about, rather than respect, let alone appreciate, that I took an interest. She actually said I was too concerned and should learn to relax! And here I was in pain! I will not see her again.