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Review by B. I. R. on April 22, 2018 -
Juan Baez, MD - 10 Mountain Blvd Suite 4
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Very disappointing doctor”
Dr. Sultana, in my experience over several months now, is disrespectful and uncaring. For 3 appts. I waited 1 to 1 and a half hours to be called in. Dr. Sultana never apologized for the wait. I found her to not be a good listener. I had researched my condition and had questions which she appeared unhappy about, rather than respect, let alone appreciate, that I took an interest. She actually said I was too concerned and should learn to relax! And here I was in pain! I will not see her again.
Comment - “ Very disappointing doctor ”
Dr. Sultana, in my experience over several months now, is disrespectful and uncaring. For 3 appts. I waited 1 to 1 and a half hours to be called in. Dr. Sultana never apologized for the wait. I found her to not be a good listener. I had researched my condition and had questions which she appeared unhappy about, rather than respect, let alone appreciate, that I took an interest. She actually said I was too concerned and should learn to relax! And here I was in pain! I will not see her again.