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Review by Thomas W. on September 01, 2017 -
Joseph Motta, MD - 102 South Ave
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Doctors office very inefficient”
I had a urine flow test which left me standing at the machine for 2 1/2 hours. I researched how long this test takes and found that it should be 25 minutes. I believe they just forgot about me and left me standing for 2 1/2 hours peeing which was very uncomfortable. Now I just get a bill for $1,520.00 indicating insurance has been processed and the balance is my responsibility. I called and they told me the claim was not sent to insurance (even though they have the info). They will do it now.
Comment - “ Doctors office very inefficient ”
I had a urine flow test which left me standing at the machine for 2 1/2 hours. I researched how long this test takes and found that it should be 25 minutes. I believe they just forgot about me and left me standing for 2 1/2 hours peeing which was very uncomfortable. Now I just get a bill for $1,520.00 indicating insurance has been processed and the balance is my responsibility. I called and they told me the claim was not sent to insurance (even though they have the info). They will do it now.