Open full review
Review by
John M.
on
September 13, 2015
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John Utley - 8551 W Lake Mead Blvd Suite #230
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Excellent”
Dr.Utley was extremely professional, he talked me through everything that was going to happen. His staff was courteous and took great care of me. The front office knew exactly how to help me with all my insurance questions, while the back office made me feel at home and at ease before my procedure. I was in the exam room in a timely manner. My procedure went perfectly, Dr Utley is a skilled surgeon. I would highly recommend anyone with foot care needs to schedule an appointment with Dessert Foot and Ankle and Dr. John Utley.
Comment - “ Excellent ”
Dr.Utley was extremely professional, he talked me through everything that was going to happen. His staff was courteous and took great care of me. The front office knew exactly how to help me with all my insurance questions, while the back office made me feel at home and at ease before my procedure. I was in the exam room in a timely manner. My procedure went perfectly, Dr Utley is a skilled surgeon. I would highly recommend anyone with foot care needs to schedule an appointment with Dessert Foot and Ankle and Dr. John Utley.