Review by Anonymous on January 15, 2016 -
John Nguyen - 5619 W Loop 1604 N Suite 114
Office & Staff Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
I went to get a vision exam for contact lenses which is 100% covered by my insurance, but since I mentioned I might be interested in contact lenses, he decided to charge me $20 dollars out of my pocket. I indicated this did not make sense as the vision exam and fitting for the contact lenses is the same and I am not even buying the lenses from him.
I'm appalled by this fraud and abuse.