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Review by Randall R. on September 06, 2015 -
John Mengelberg - 3313 S Osprey Ave
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Dishonest!”
Be careful! Dentist is good (Dr Mengelberg, that is) but the practice is dishonest! Quoted me one price (I asked twice if she was sure). I paid it. Got a bill in the mail for an extra $63. Admitted that was not what I was quoted but wouldn't do anything about it. Too bad. They lost a patient and got horrible PR over their mistake and less than $100. They would have made that up many times over. Beware!
Comment - “ Dishonest! ”
Be careful! Dentist is good (Dr Mengelberg, that is) but the practice is dishonest! Quoted me one price (I asked twice if she was sure). I paid it. Got a bill in the mail for an extra $63. Admitted that was not what I was quoted but wouldn't do anything about it. Too bad. They lost a patient and got horrible PR over their mistake and less than $100. They would have made that up many times over. Beware!