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Review by M. W. on September 15, 2023 -
Jay Jenkins, OD - 6525a W Houghton Lake Dr
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills
- Clear explanations
- Trust in Decision Making
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Best exam for eyes in my 68 years, and a sense of humor”
68 y/o had cataract surgery years ago and issues ever since. First time visit with Dr Jenkins was a real pleasant surprise. Great office staff, one of the most thorough eye exams I have had. His sense of humor and knowledge exceeded all my expectations. His willingness to spend time and answer even questions I hadn’t thought of was outstanding.
Comment - “ Best exam for eyes in my 68 years, and a sense of humor ”
68 y/o had cataract surgery years ago and issues ever since. First time visit with Dr Jenkins was a real pleasant surprise. Great office staff, one of the most thorough eye exams I have had. His sense of humor and knowledge exceeded all my expectations. His willingness to spend time and answer even questions I hadn’t thought of was outstanding.