Open full review
Review by
Cristina H.
on
September 23, 2016
-
Jana Gaston-Coachman, LPC - 3139 W Holcombe Blvd 272
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
- Appearance & Atmosphere of Office Not rated
- Handling of Billing & Insurance Not rated
- Average Wait Time Not Rated
Provider Evaluation
- Willingness to Spend Time with You Not rated
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis Not rated
- Post-Visit Follow-Up Not rated
“Terrible!”
This therapist canceled out first appointment and rescheduled. When I arrived for the re-scheduled appointment she was not there and she never answered any of my calls. The office she scheduled me to go to told me she never paid her rent and that I needed to call her. I tried calling multiple times and left messages and she NEVER even returned my calls or text messages or emails.
I was extremely disappointed.
Comment - “ Terrible! ”
This therapist canceled out first appointment and rescheduled. When I arrived for the re-scheduled appointment she was not there and she never answered any of my calls. The office she scheduled me to go to told me she never paid her rent and that I needed to call her. I tried calling multiple times and left messages and she NEVER even returned my calls or text messages or emails. I was extremely disappointed.