Review by
Felicia G.
on
May 30, 2013
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Smiles by Kelly - 23400 Michigan Ave Ste # 120
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Exceptional Team”
i called Dr. Kelly's office after being rudely spoken to by another dentist office. Wow, was I blessed to find such a great dentist. I was finally going to get my Snap On Smile teeth and the entire team made me feel at ease. From the time I walked in the door with the young lady at the front desk everyone made me feel like I was their number one priority. Dr. Kelly is a gem. He is always learning new procedures and it shows. He tells you step by step what he is doing and will tell you how you may feel. I also had my own teeth cleaned and you know how that can be a terrible experience BUT NOT SO with the dental technician who cleaned my teeth. I enjoy my visits to Dr. Kelly and his oh so efficient team. Everyone their has a standard of excellence. My new smile is a standard of excellence. Thanks Dr. Kelly.
Comment - “ Exceptional Team ”
i called Dr. Kelly's office after being rudely spoken to by another dentist office. Wow, was I blessed to find such a great dentist. I was finally going to get my Snap On Smile teeth and the entire team made me feel at ease. From the time I walked in the door with the young lady at the front desk everyone made me feel like I was their number one priority. Dr. Kelly is a gem. He is always learning new procedures and it shows. He tells you step by step what he is doing and will tell you how you may feel. I also had my own teeth cleaned and you know how that can be a terrible experience BUT NOT SO with the dental technician who cleaned my teeth. I enjoy my visits to Dr. Kelly and his oh so efficient team. Everyone their has a standard of excellence. My new smile is a standard of excellence. Thanks Dr. Kelly.