Open full review
Review by
Anonymous
on
November 18, 2015
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GENOA HEALTHCARE, LLC - 420 BELL AVE STE P
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Very disappointed”
Marian Rowland has no sense of urgency when it came to patient care. She also seemed to not be well educated in her field as I had to tell her which medications were used to treat my illness. She said I could email her at any time with questions or concerns regarding my medications yet she did not help me nor make me an appointment when I did.
Comment - “ Very disappointed ”
Marian Rowland has no sense of urgency when it came to patient care. She also seemed to not be well educated in her field as I had to tell her which medications were used to treat my illness. She said I could email her at any time with questions or concerns regarding my medications yet she did not help me nor make me an appointment when I did.