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Review by Anonymous on November 18, 2015 -
GENOA HEALTHCARE, LLC - 420 BELL AVE STE P
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Very disappointed”
Marian Rowland has no sense of urgency when it came to patient care. She also seemed to not be well educated in her field as I had to tell her which medications were used to treat my illness. She said I could email her at any time with questions or concerns regarding my medications yet she did not help me nor make me an appointment when I did.
Comment - “ Very disappointed ”
Marian Rowland has no sense of urgency when it came to patient care. She also seemed to not be well educated in her field as I had to tell her which medications were used to treat my illness. She said I could email her at any time with questions or concerns regarding my medications yet she did not help me nor make me an appointment when I did.