Open full review
Review by
Anonymous
on
April 24, 2018
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Fullerton Eye Institute - 301 West Bastanchury Road Suite 10
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
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Listening Skills
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Clear explanations
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Trust in Decision Making
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Come see Dr. Zdral if you want to wait for over an hour”
Waited over 90 minutes after my appointment time to be seen. Once Dr. Zdral was in the room, he rushed through the results and spent less than 2 minutes talking with me before escorting me to make another appointment. Such a waste of my time. I supposedly had the first appointment of the day and still had to wait despite being early to my appointment. On top of that, the medical assistants/nurses were condescending and did not communicate with each other.
Comment - “ Come see Dr. Zdral if you want to wait for over an hour ”
Waited over 90 minutes after my appointment time to be seen. Once Dr. Zdral was in the room, he rushed through the results and spent less than 2 minutes talking with me before escorting me to make another appointment. Such a waste of my time. I supposedly had the first appointment of the day and still had to wait despite being early to my appointment. On top of that, the medical assistants/nurses were condescending and did not communicate with each other.