Open full review
Review by
Anonymous
on
February 28, 2015
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Franco Rossi - 25 St John St
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Not at all happy with Dr. Rossi”
Glasses were not good, I told him I followed his instructions and they still were not good then he gave me a second pair, however these were paid for by my insurance to relieve the problem, and they still were not good, I called him a few times and would not respond to me or accept a return, when I saw him originally to the glasses he said" I was in the middle of a prescription, if he could not customize glasses for me or if I was a difficult case, he never owned up to it .
Comment - “ Not at all happy with Dr. Rossi ”
Glasses were not good, I told him I followed his instructions and they still were not good then he gave me a second pair, however these were paid for by my insurance to relieve the problem, and they still were not good, I called him a few times and would not respond to me or accept a return, when I saw him originally to the glasses he said" I was in the middle of a prescription, if he could not customize glasses for me or if I was a difficult case, he never owned up to it .