Review by
Anonymous
on
April 13, 2016
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Franciscan Eye Care-Sj - 1608 S J St Floor 3
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 31 minutes or more
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“I actually experienced a lack of professionalism”
I had been seeing an Optometrist for about 2 years regarding my eyes struggling to focus at the same time. It almost felt similar to tunnel vision (not vertigo). On my last visit I was treated horribly. The optometrist Joanne Bachman, OD, treated me like was crazy. Then insult to injury, the assistant had the nerve to walk by me and in a low tone for me to hear she said, “Looks like you have no problem reading your phone”. Shall I I’ll hold my tongue? If this is how you want to be treated and milked, you’ll leave with your wits at an end. I went somewhere else and they diagnosed my issue during the first visit. I guess she was milking the cow.$$
Comment - “ I actually experienced a lack of professionalism ”
I had been seeing an Optometrist for about 2 years regarding my eyes struggling to focus at the same time. It almost felt similar to tunnel vision (not vertigo). On my last visit I was treated horribly. The optometrist Joanne Bachman, OD, treated me like was crazy. Then insult to injury, the assistant had the nerve to walk by me and in a low tone for me to hear she said, “Looks like you have no problem reading your phone”. Shall I I’ll hold my tongue? If this is how you want to be treated and milked, you’ll leave with your wits at an end. I went somewhere else and they diagnosed my issue during the first visit. I guess she was milking the cow.$$