Firefly Health

Firefly Health
Average Rating

Office Hours

  • Mon:7:00 AM - 7:00 PM
  • Tue:7:00 AM - 7:00 PM
  • Wed:7:00 AM - 7:00 PM
  • Thu:7:00 AM - 7:00 PM
  • Fri:7:00 AM - 5:00 PM

Address

101 Walnut Street
Watertown, MA 02472

Summary

By eliminating barriers between primary care, specialty care, and plan coverage, Firefly creates a frictionless, virtual-first experience unrivaled in the healthcare industry. Our mission is to deliver half-priced healthcare that’s twice as good, clinically and emotionally.

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Practice ProfilePractice ProfilePractice Profile

Main Specialties

  • Ambulatory Health Care Facilities
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Staff

This physician listing may not include all physicians who have admitting privileges or practice at this location. Physicians who practice at a hospital are often employed by a separate physician service or contracted entity, which means their names would not appear on this list.
 

Specialties

This list may not include all the specialties of this practice.

Practice Specialties

  • Ambulatory Health Care Facilities -> Clinic/Center - Primary Care

Medical Specialties

  • Nurse Practitioner -> Adult
  • Nurse Practitioner -> Family
  • Nurse Practitioner -> General
  • Other Healthcare Provider -> General
  • Registered Nurse -> General

Accepted Insurance

Accepted Insurance

  • Blue Cross Blue Shield See Accepted Plans
    • Blue Options Hospital Surgical Plus
    • BlueCare
    • BlueMedicare HMO / BlueMedicare Group HMO
    • BlueMedicare PPO / BlueMedicare Group PPO
    • BlueMedicare Regional PPO
    • BlueMedicare Supplement
    • BlueOptions
    • BlueOptions Health & Dental - Health
    • BlueSelect Hospital Surgical Plus
    • Conversion Opt A, B, & C
    • Conversion Opt I, II, III, IV, V
    • Cover Florida
    • Dimension III & IV
    • Direct PPC
    • GoBlue
    • Health Kids BlueCare
    • Healthy Kids BlueOptions
    • Miami Dade Blue
    • MyBasic BlueSelect Network
    • MyBasic NetworkBlue
    • Temporary Insurance Protection
    • Keystone 65 HMO
    • Keystone Direct POS
    • Keystone Health Plan East HMO
    • National BlueCard PPO
    • Personal Choice 65 PPO
    • Personal Choice PPO
    • Direct Pay
    • Excellus BluePPO
    • Healthy NY
    • HMOBlue
    • SimplyBlue
    • UFCW Local One Health Care Fund
    • Aqua
    • Direct HMO
    • Direct Pay HMO
    • Direct Pay HMO/POS
    • Direct Pay POS (Empire Blue Cross Blue Shield (BCBS))
    • Direct POS
    • DirectShare POS
    • Empire EPO Essential
    • Empire MediBlue(SM) Essential (HMO)
    • Empire MediBlue(SM) Freedom I (PPO)
    • Empire MediBlue(SM) Freedom II (PPO)
    • Empire MediBlue(SM) Freedom III (PPO)
    • Empire MediBlue(SM) Plus (HMO)
    • Empire MediBlue(SM) Select (HMO)
    • Empire MediBlue(SM) Value (HMO)
    • Empire PPO
    • Empire Prism EPO
    • Empire Prism PPO
    • Empire Total Blue
    • Indemnity
    • MediBlue HMO
    • MediBlue PPO
    • Value EPO
    • Aqua Package
    • Child Health Plus (Blue Cross Blue Shield (BCBS) of Western New York)
    • Denim POS
    • Family Health Plus (Blue Cross Blue Shield (BCBS) of Western New York)
    • Forever Blue Medicare PPO (Blue Cross Blue Shield (BCBS) of Western New York)
    • Healthy Balance POS
    • Healthy Balance PPO
    • Healthy New York (Blue Cross Blue Shield (BCBS) of Western New York)
    • HMO (Blue Cross Blue Shield (BCBS) of Western New York)
    • HMO299/299+
    • Medicaid Managed Care (Community Care)
    • Senior Blue HMO (Blue Cross Blue Shield (BCBS) of Western New York)
    • Slate POS
    • Comprehensive
    • Keystone Health Plan Central
    • Keystone HMO/POS (Capital BlueCross)
    • Pennsylvania CHIP
    • PPO Choice
    • PPO Plus
    • Senior
    • SeniorBlue HMO
    • SeniorBlue PPO
    • BlueChoice PPO Plan
    • BlueChoice Solutions/Blue Precision
    • BlueEdge (HSA)
    • CHIP
    • Consumer Choice HMO Plan
    • Consumer Choice PPO Plan
    • Davis Vision
    • EPO (Blue Cross Blue Shield (BCBS) of Texas)
    • HMO Blue Texas
    • PPO Select Blue Advantage Series III
    • PPO Select Choice Series III
    • PPO Select Saver Series III
    • Star Medicaid
    • TRS-ActiveCare
    • Aware Gold
    • Go Blue
    • Options Blue HRA
    • Options Blue HSA
    • Personal Blue (Blue Cross Blue Shield (BCBS) of Minnesota)
    • Tri-Blue
    • BlueCHiP
    • BlueCHiP for Healthy Options
    • BlueCHiP for Medicare
    • BlueSolutions
    • Bluesolutions for HSA Direct
    • BlueValue Direct
    • HealthMate Coast-to-Coast
    • HealthMate Coast-to-Coast Direct
    • Lifespan Blue
    • Lifestyleblue
    • Plan 65 Select
    • VantageBlue
    • VantageBlue Direct
    • AccessTN
    • Blue Elite
    • Blue Rx
    • CoverKids
    • CoverTN
    • HealthyTNBabies
    • Personal VisionBlue
    • VisionBlue
    • Blue Pathways
    • Blue Plan65 Select Plan F
    • Blue Plan65 Select Plan N
    • Blue Transitions
    • Health Check Basic
    • Health Check HSA
    • Health Check Select
    • Plan65 Plan A
    • Plan65 Plan F
    • Plan65 Plan N
    • Blue Care
    • Blue Care for Kids
    • BlueChoice 65
    • BlueChoice 65 Select
    • BlueConnect
    • BlueMAX
    • BlueSaver
    • BlueSelect (Blue Cross Blue Shield (BCBS) of Louisiana)
    • Cancer and Serious Illness Plans
    • Community Blue
    • HMO Louisiana, Inc.
    • Variable Income Plan (VIP)
    • Blue Saver
    • Blue4U
    • Medicare Select
    • Medicare Supplemental Insurance
    • Preferred-Care Blue Premium PPO
    • Rate Saver
    • Short-Term Security
    • Basic Blue (Traditional)
    • Blue Pathway (Blue Cross Blue Shield (BCBS) of Illinois)
    • BlueAdvantage Entrepreneur HMO
    • BlueAdvantage Entrepreneur PPO
    • BlueAdvantage HMO
    • BlueChoice (Blue Cross Blue Shield (BCBS) of Illinois)
    • BlueChoice Pathway
    • BlueChoice Select
    • BlueChoice Value
    • BlueEdge
    • BluePrecision
    • BluePrint HMO
    • BluePrint PPO
    • BlueValue (Blue Cross Blue Shield (BCBS) of Illinois)
    • BlueValue Advantage
    • Community Participating Option
    • HMO Illinois
    • Medicare Supplement (Blue Cross Blue Shield (BCBS) of Illinois)
    • PPO (Blue Cross Blue Shield (BCBS) of Illinois)
    • SelectBlue
    • SelectBlue Advantage
    • SelecTEMP PPO (Blue Cross Blue Shield (BCBS) of Illinois)
    • Blue Choice POS
    • Blue Preferred Plus PPO
    • Chrysler Flexible Blue HSA
    • Chrysler-National PPO
    • Community Blue/Blue Preferred Plus PPO
    • Delphi Salaried EMP
    • Flexible Blue PPO
    • Ford CMP/FMP/BMP PPO
    • General Motors Plan
    • Healthy Blue Outcomes
    • Hospital Blue
    • Individual Care Blue
    • MCTWF PPO
    • Medicare Plus Blue PPO
    • MESSA Choices II
    • MESSA Choices PPO
    • MESSA Super Med
    • MIChild
    • MPSERS Blue Preferred PPO
    • Simply Blue (Blue Cross Blue Shield (BCBS) of Michigan)
    • SOM Mental Health Managed Care Network
    • SOM State Health Plan PPO
    • Standard Care Network
    • Traditional Care Network
    • Access Blue
    • Blue Care Elect
    • Blue Precision/PPO Blue Options
    • BlueChoice New England
    • Essential Blue
    • HMO Blue
    • HMO Blue Basic Value
    • HMO Blue New England
    • HMO Blue New England Options
    • HMO Blue New England Value Enhanced
    • HMO Blue New England Value Plus
    • HMO Blue New England Value Premier
    • HMO Blue Options
    • HMO Blue Premier
    • HMO Blue Value
    • HMO Blue Value Plus
    • Master Health Plus
    • Medicare HMO Blue
    • Medicare PPO Blue
    • Network Blue (Blue Cross Blue Shield (BCBS) of Massachusetts)
    • Network Blue New England
    • Preferred Blue PPO
    • Preferred Blue PPO Options

Reviews

Average Rating:

Office & Staff Evaluation

Ease of Getting an Appointment
Courtesy of Practice Staff
Office Appearance & Atmosphere
Handling of Billing Matters
Average Wait Time 21 to 30 minutes
Open full review
Verified Patient

Highly recommend

Kim is easy to talk to and made me feel heard. I was able to address any and all concerns. It was a simple and pleasant experience.

C. P. 06/22/2021
Open full review
Verified Patient

Great experience, with second-to-none convenience

Quality experience from the comfort of my home, couldn't ask for a better experience. Kimberly was a great listener and clear communicator.

Mitch A. 08/23/2021
Open full review
Verified Patient

Answered all my questions clearly

Great experience. All of my questions were answered and followed up with me afterward regarding blood work from labs.

E. C. 11/29/2021
Open full review
Verified Patient

Excellent experience

Caring and conscientious - was extremely happy.

Andrew W. 12/10/2021
Open full review
Verified Patient

Personable and professional

Very responsive to my concerns

Kenny E. 12/30/2021
Open full review
Verified Patient

Quick, efficient, helpful

Listened to all of my concerns and have me ample time to ask questions!

E. C. 06/29/2021
Open full review
Verified Patient

Great experience

I transferred to Firefly when my previous PCP stopped practicing medicine and I had difficulties finding a doctor who will take me in sooner than 2022. I spoke with Kim at my initial visit and she was very attentive and understanding of my situation. Kim followed up on my concerns with extended questionnaires and we laid out a care plan. She gets in touch with me to check how I’m doing and answers all my questions. I am very happy to receive such a great care so fast. Now my health is in good hands.

E. D. 09/28/2021
Open full review
Verified Patient

Friendly and Detailed

She was an excellent listener and was able to help me make a checklist of next steps to get caught up after not having a pcp for way too long.

Erin L. 12/03/2021
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Verified Patient

Listens to all my concerns

Kim is very open minded and a good listener, she is never dismissive which is so important for someone with/trying to get a diagnosis for a chronic illness. She is happy to consult with another doctor or specialist and/or make referrals. She (and the firefly team) is also willing to help find me referrals when I’m not in MA (I travel full time). The one bummer is that I don’t have the option to see her in person if I want something looked at physically.

Anonymous 12/14/2021
Open full review
Verified Patient

Excellent experience

The appointment went smoothly. She is an excellent listener, patient and thorough. It will be a pleasure to work with her and the team at firefly.

K. B. 01/06/2022
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