Review by
Jim K.
on
September 13, 2012
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Family Dental Care of Bellevue - 4100 Factoria Blvd Se Suite A
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Friendly”
Dr Austin and staff are very friendly, reassuring and professional. I have been to two other dentists in the past 14 years and would not let either of them replace the crown that they both wanted to replace due to "possible decay under the crown". My reluctance to replace it came from loosing two other teeth due to dental work that didn't really need to be done. Dr Austin took a lot of care in explaining the procedure and showed me, in detail, why the trauma to the tooth would be minimized and why it would be better to have the crown replaced. He increased my confidence level so I had the work done. I now have a new crown and peace of mind. Thanks for taking the time to educate me!
Comment - “ Friendly ”
Dr Austin and staff are very friendly, reassuring and professional. I have been to two other dentists in the past 14 years and would not let either of them replace the crown that they both wanted to replace due to "possible decay under the crown". My reluctance to replace it came from loosing two other teeth due to dental work that didn't really need to be done. Dr Austin took a lot of care in explaining the procedure and showed me, in detail, why the trauma to the tooth would be minimized and why it would be better to have the crown replaced. He increased my confidence level so I had the work done. I now have a new crown and peace of mind. Thanks for taking the time to educate me!