Review by
G. E.
on
July 16, 2016
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Eye Associates Northwest PC - 1455 NW Leary Way Ste 300
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
- Handling of Billing & Insurance Not rated
- Average Wait Time Not Rated
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Cataract surgery from hell!”
I had a horrific cataract surgery experience with Dr. Carroll! I had awareness under anesthesia, (had to look that up, didn't even know this could happen in civilized society) it was barbaric! I spoke clearly when I said I was 'feeling very lucid and hoped I would be sedated prior to surgery'. Seconds later Dr.Carroll began the procedure ANYWAY! He HAD to have heard me. I felt excruciating pain and saw what no patient should see. Visceral sobbing began when I realized I was not being responded to and would get no relief from Dr. Carroll. I was in full fight or flight mode during the whole 15 minute procedure, my head STRAPPED to the gurney. Dr. Carroll and his anesthesiologist began and continued the procedure, despite my keen awareness and massive pain, neither even spoke to calm me! Afterward they both agreed to 'no charge' for the surgery, with an 'oopsie' attitude. I sincerely hope NO ONE ever has to endure the atrocious experience I did.
Comment - “ Cataract surgery from hell! ”
I had a horrific cataract surgery experience with Dr. Carroll! I had awareness under anesthesia, (had to look that up, didn't even know this could happen in civilized society) it was barbaric! I spoke clearly when I said I was 'feeling very lucid and hoped I would be sedated prior to surgery'. Seconds later Dr.Carroll began the procedure ANYWAY! He HAD to have heard me. I felt excruciating pain and saw what no patient should see. Visceral sobbing began when I realized I was not being responded to and would get no relief from Dr. Carroll. I was in full fight or flight mode during the whole 15 minute procedure, my head STRAPPED to the gurney. Dr. Carroll and his anesthesiologist began and continued the procedure, despite my keen awareness and massive pain, neither even spoke to calm me! Afterward they both agreed to 'no charge' for the surgery, with an 'oopsie' attitude. I sincerely hope NO ONE ever has to endure the atrocious experience I did.