Open full review
Review by
K. J.
on
April 08, 2016
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Duly Health and Care - 17148 S. Harlem Ave.
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time 6 to 10 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“I Love Dr. Will - He answers his own phone!”
Dr. Will is my husband's doctor. However, my husband doesn't ask questions or follow up. I am his advocate. I can say from personal experience with Dr. Will that anytime I call, if he doesn't pick up the phone, he responds the same day. I like the fact that I can talk to him and not relay questions thru a third party and then play phone tag.
He has always been very informative and has never dismissed my questions or made me feel like my question is irrelevant. This is the kind of doctor everyone should have!
KH
Comment - “ I Love Dr. Will - He answers his own phone! ”
Dr. Will is my husband's doctor. However, my husband doesn't ask questions or follow up. I am his advocate. I can say from personal experience with Dr. Will that anytime I call, if he doesn't pick up the phone, he responds the same day. I like the fact that I can talk to him and not relay questions thru a third party and then play phone tag. He has always been very informative and has never dismissed my questions or made me feel like my question is irrelevant. This is the kind of doctor everyone should have! KH