Review by
Jackie C.
on
October 02, 2012
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Dr. Michelle Hardaway, MD - 27920 Orchard Lake Rd
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Carrying”
Dr. Hardaway and her staff assisted me at a very difficult time in my life. I'd been carrying excess belly fat around for a few years. I decided to research plastic surgeons for a tummy tuck & Dr. Hardaway (being my second of three choices) sold herself right away. Your first encounter with the office is the WELCOME from Chris with her beautiful sincere smile. Her office is elegant & the education that I received on my procedure was PRICELESS! The cost of the procedure was the second issue that I encountered. I talked to Jenny (who also knows her STUFF) who helped me figure out how I could handle this expense. I felt no pressure from from this facility, it was all on my time schedule. I wanted to have this done a month before I went out of town...Dr. Hardaway MADE it happen. The stomach that was removed weighed 2044 grams (4 pounds) & the fat removed from my back measured 1.3 liters. Those figures made no sense to me , all I know is that I looked & felt better. I can say the end results is 19 pounds. On my vacation I was able to email a picture of my belly to the doctor so she could see in my absence how I was healing. I haven't looked or felt this good about myself in years & I owe it all to Dr. Hardaway & her tremendous staff. I'm still seeing the doctor & it feels like we have become family. They are very accommodating to my requests. While waiting in the room for the doctor, you have a choice of coffee or tea on fine china, maybe cookies & water...even some TV. The wait is never too long but how ever long in my opinion SHE IS WELL WORTH IT!!! I have & will continue to recommend Dr. Hardaway because I'd LOVE for others to have the BEAUTIFUL EXPERIENCE that I did. J.C.
Comment - “ Carrying ”
Dr. Hardaway and her staff assisted me at a very difficult time in my life. I'd been carrying excess belly fat around for a few years. I decided to research plastic surgeons for a tummy tuck & Dr. Hardaway (being my second of three choices) sold herself right away. Your first encounter with the office is the WELCOME from Chris with her beautiful sincere smile. Her office is elegant & the education that I received on my procedure was PRICELESS! The cost of the procedure was the second issue that I encountered. I talked to Jenny (who also knows her STUFF) who helped me figure out how I could handle this expense. I felt no pressure from from this facility, it was all on my time schedule. I wanted to have this done a month before I went out of town...Dr. Hardaway MADE it happen. The stomach that was removed weighed 2044 grams (4 pounds) & the fat removed from my back measured 1.3 liters. Those figures made no sense to me , all I know is that I looked & felt better. I can say the end results is 19 pounds. On my vacation I was able to email a picture of my belly to the doctor so she could see in my absence how I was healing. I haven't looked or felt this good about myself in years & I owe it all to Dr. Hardaway & her tremendous staff. I'm still seeing the doctor & it feels like we have become family. They are very accommodating to my requests. While waiting in the room for the doctor, you have a choice of coffee or tea on fine china, maybe cookies & water...even some TV. The wait is never too long but how ever long in my opinion SHE IS WELL WORTH IT!!! I have & will continue to recommend Dr. Hardaway because I'd LOVE for others to have the BEAUTIFUL EXPERIENCE that I did. J.C.