Review by Anonymous on February 27, 2014 -
Dr. Michael Jergins, DMD - 1831 N Belcher Rd Suite F3
Office & Staff Evaluation
Practice Evaluation
- Ease of Getting an Appointment
- Courtesy of Practice Staff
- Appearance & Atmosphere of Office
- Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
- Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
- Accuracy of Diagnosis
- Post-Visit Follow-Up
“Dr Brayer is great, but staff is terribly disappointing”
Dr. Brayer is an excellent dentist. I wish the practice had a more intimate feel; you are truly just a number to the staff other than Dr. Brayer. Had Very difficult time scheduling appointments in a timely manner, must have too many clients. Additionally, staff is very slow to return calls, in fact, they usually don't. One other strange practice worthy of mention is that they collect the entire cost of the procedure up front even if you have insurance. I've never encountered that before. Again, great doctors, just not getting office support that is of the same caliber.
Comment - “ Dr Brayer is great, but staff is terribly disappointing ”
Dr. Brayer is an excellent dentist. I wish the practice had a more intimate feel; you are truly just a number to the staff other than Dr. Brayer. Had Very difficult time scheduling appointments in a timely manner, must have too many clients. Additionally, staff is very slow to return calls, in fact, they usually don't. One other strange practice worthy of mention is that they collect the entire cost of the procedure up front even if you have insurance. I've never encountered that before. Again, great doctors, just not getting office support that is of the same caliber.