Review by
K. H.
on
April 26, 2016
-
Dr. Linda Villalobos, MD - 603 Kenmore Ave
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time 11 to 20 minutes
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“Thoroughly disappointed with staff and doctors”
My husband and I have been going here for 3 years but no more! Staff/Doctors do not follow up and are completely overwhelmed. You can't even get them on the phone to make an appointment so I end up going in person to make an appointment. They encouraged me to use their in house lab for blood work but never told me it costs more than going to Lab Corp. On top of that the lady was so bad at drawing blood that my arm was completely bruised. On my last appointment the doctor spent 90% of the time with me reviewing information I had previously given her, 5% of time for new issues, and then she actually did the physical exam in all of about 30 seconds! This past year I was a few days past my yearly exam date and they refused to refill any of my prescriptions! This caused me to go into withdrawal on a medication I have been on for 15 years. Originally went to her for her so-called speciality (hormone issues) but she is not knowledgeable and would always say she had to check with the compounding pharmacist before she could give me any answers.
Comment - “ Thoroughly disappointed with staff and doctors ”
My husband and I have been going here for 3 years but no more! Staff/Doctors do not follow up and are completely overwhelmed. You can't even get them on the phone to make an appointment so I end up going in person to make an appointment. They encouraged me to use their in house lab for blood work but never told me it costs more than going to Lab Corp. On top of that the lady was so bad at drawing blood that my arm was completely bruised. On my last appointment the doctor spent 90% of the time with me reviewing information I had previously given her, 5% of time for new issues, and then she actually did the physical exam in all of about 30 seconds! This past year I was a few days past my yearly exam date and they refused to refill any of my prescriptions! This caused me to go into withdrawal on a medication I have been on for 15 years. Originally went to her for her so-called speciality (hormone issues) but she is not knowledgeable and would always say she had to check with the compounding pharmacist before she could give me any answers.