Open full review
Review by
Brenda L.
on
January 08, 2013
-
Dr. Lili & Associates - 13940 Lambert Road
Office & Staff Evaluation
Practice Evaluation
-
Ease of Getting an Appointment
-
Courtesy of Practice Staff
-
Appearance & Atmosphere of Office
-
Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
-
Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
-
Accuracy of Diagnosis
-
Post-Visit Follow-Up
“recommended”
Today, as always, was a good experience. I have never been kept waiting for an unreasonable period of time. All staff front and back counter have been consistently professional and courteous. I truly expected to have a horrible experience with "Adult Braces" and I can honestly say I was wrong. If I had to say that anything was unpleasant, it was only the "spreader" on the initial visit, which is part of the process. I would highly recommend Dr. Lili's office to anyone.
Comment - “ recommended ”
Today, as always, was a good experience. I have never been kept waiting for an unreasonable period of time. All staff front and back counter have been consistently professional and courteous. I truly expected to have a horrible experience with "Adult Braces" and I can honestly say I was wrong. If I had to say that anything was unpleasant, it was only the "spreader" on the initial visit, which is part of the process. I would highly recommend Dr. Lili's office to anyone.