Review by
Ray L.
on
October 16, 2013
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Dr. KRISTEN MOSTELLO, OD - 1100 Pasadena Blvd Suite D
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“i would like to say that its nice to feel good about a doctor”
When you walk in to the offices the staff greets you and are very helpful and willing to help with all your question. They give you the time needed and you don’t feel rushed a first for me at any doctor’s office and doctor Mostello makes you feel like a person and it felt like she really wants to help. She answered all my question with a smile and explain all I needed to know and when I walked out I felt I like I had a good experience not like the doctors who make you feel like they are already going to their next patient before they have even left your room. So I thank DR.Kristen Mostello and her staff.
Comment - “ i would like to say that its nice to feel good about a doctor ”
When you walk in to the offices the staff greets you and are very helpful and willing to help with all your question. They give you the time needed and you don’t feel rushed a first for me at any doctor’s office and doctor Mostello makes you feel like a person and it felt like she really wants to help. She answered all my question with a smile and explain all I needed to know and when I walked out I felt I like I had a good experience not like the doctors who make you feel like they are already going to their next patient before they have even left your room. So I thank DR.Kristen Mostello and her staff.