Review by
Kayla O.
on
October 18, 2016
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Dr. J Roberts, DMD - 904 4th St
Office & Staff Evaluation
Practice Evaluation
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Ease of Getting an Appointment
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Courtesy of Practice Staff
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Appearance & Atmosphere of Office
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Handling of Billing & Insurance
- Average Wait Time Less than 5 minutes
Provider Evaluation
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Willingness to Spend Time with You
- Listening Skills Not rated
- Clear explanations Not rated
- Trust in Decision Making Not rated
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Accuracy of Diagnosis
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Post-Visit Follow-Up
“Awesome!!”
I was out of options, I called so many different places went to several different places no one wanted to help me because I had no insurance they either wanted so much up front or tell me my teeth could not be saved or I needed this or that I needed them pulled. Well one day I just was at work and a couple of friends had told me about Dr. Shane and his staff how great and kind they are so I looked him up and called I remember feeling so ashamed and just scared to tell them I didn't have insurance or a lot of money up front I remember when she was talking to me on the phone. I just started crying because my teeth were so bad it was creating sores on the inside of my mouth, I couldn't hardly eat I hurt constantly I really was about to give up and just let them fall out but when I was on the phone she said lets set you up an appointment and just see what is going on she was so sweet and kind on the phone. Even though I was sobbing I went to my first appointment they were so good to me and now my teeth rarely have any problems I love them they have trusted me. I am so thankful for them they were the answers to my prayers thank you guys so much for all your help and kindness!
Comment - “ Awesome!! ”
I was out of options, I called so many different places went to several different places no one wanted to help me because I had no insurance they either wanted so much up front or tell me my teeth could not be saved or I needed this or that I needed them pulled. Well one day I just was at work and a couple of friends had told me about Dr. Shane and his staff how great and kind they are so I looked him up and called I remember feeling so ashamed and just scared to tell them I didn't have insurance or a lot of money up front I remember when she was talking to me on the phone. I just started crying because my teeth were so bad it was creating sores on the inside of my mouth, I couldn't hardly eat I hurt constantly I really was about to give up and just let them fall out but when I was on the phone she said lets set you up an appointment and just see what is going on she was so sweet and kind on the phone. Even though I was sobbing I went to my first appointment they were so good to me and now my teeth rarely have any problems I love them they have trusted me. I am so thankful for them they were the answers to my prayers thank you guys so much for all your help and kindness!